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Detail Site Manager

Magic One is looking for a bilingual Detailing Site Manager to support our detailing account locations. As a site manager you will be responsible for managing daily operations; peer support and development; be a liaison to account management; maintaining consistency and quality with duties and responsibilities in production. The ideal candidate will have excellent customer service skills and understanding the customers needs.

Duties include but not limited to:

  • Maintain accounts through effective communication with account representatives and customers.
  • Maintains a basic knowledge of Magic One products, services and pricing for services provided 
  • Managing staff of 5 - 10 detailing technicians (scheduling, payroll, hiring, etc)
  • Handle all accounting reports for the account
  • Maintain consistent QC checks for all services

Requirements

  • Must have customer service experience 
  • Have at least 1-3 years of management or supervisory experience
  • Prefered bilingual (English/Spanish)
  • Must be organized
  • Maintain policies and procedures
  • Valid Drivers License
  • Be a consistent communication liaison between the dealership, team and management
  • Automotive experience preferred, but not required 
  • Experience in Microsoft Word, Excel and Outlook
  • Background check / Drug Testing required
  • Reliable transportation

Compensation: $32,000 - 38,000 salary

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